Remote video monitoring is a security service in which trained specialists actively observe surveillance cameras from a centralized command center. Instead of relying solely on recorded footage, operators can review live video, respond to alerts, and assess suspicious activity as it happens. Monitoring may focus on trespassing, theft, vandalism, unauthorized access, loitering, perimeter breaches, and other site-specific concerns. Depending on the client’s security plan, operators may issue audio warnings, notify designated contacts, alert on-site security, or contact law enforcement when appropriate. TDSS provides remote video monitoring from its Raleigh, North Carolina command center and supports commercial properties throughout Durham, Charlotte, Greensboro, Wilmington, and surrounding communities. The service can be used with compatible existing camera systems or integrated into a broader security solution.
