Yes. TDSS operates an in-house command center in Raleigh, North Carolina, providing direct oversight of our security monitoring operations. Maintaining an internal command center allows TDSS to support greater accountability, operational consistency, and coordination between monitoring personnel and client response procedures. Trained operators can review camera feeds, assess alerts, verify suspicious activity, and take action based on the security plan established for each property. A Raleigh-based operation also supports businesses throughout Durham, Charlotte, Greensboro, Wilmington, Fayetteville, and other North Carolina communities with a locally focused monitoring solution. For clients, this provides the advantage of working with a security provider that understands regional business environments, site risks, and operational needs while maintaining centralized control over monitoring and incident response.
