TDSS uses a combination of AI-assisted surveillance technology and trained human monitoring rather than relying exclusively on one or the other. AI analytics can help identify predefined activity such as people, vehicles, loitering, restricted-area access, perimeter breaches, or unusual movement. When an alert is generated, trained operators review the video, evaluate the context, and determine whether action is necessary. This layered approach can help reduce unnecessary alerts while maintaining human judgment during important security events. Human verification is especially valuable because not every unusual movement represents a genuine threat. TDSS combines technology and professional oversight from its Raleigh command center to support businesses throughout Durham, Charlotte, Greensboro, Wilmington, and other North Carolina communities with more accurate and proactive surveillance monitoring.
