Yes. TDSS monitoring operators can contact local law enforcement when suspicious or criminal activity is verified and the incident meets the property’s established escalation criteria. Live video allows operators to assess the situation before making a notification and provide useful real-time details about what is happening. Depending on the event, this may include information about individuals, vehicles, entry points, movement, or other relevant activity. Operators can also notify designated site contacts or on-site security personnel according to the client’s response plan. TDSS supports businesses and properties throughout Raleigh, Durham, Charlotte, Greensboro, Wilmington, and other North Carolina communities. A defined escalation process helps ensure that verified incidents such as trespassing, theft, vandalism, or unauthorized access are handled in an organized and timely manner.
